Summerbreeze

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Revision as of 10:18, 28 September 2020 by Mip (talk | contribs) (Created page with "New HP Elitebook 850 G6. * Issue: black screen when booting with the HP Thunderbolt dock G2 :* Raising the laptop lid doesn't fix the issue, both screens are black. :* Seems...")

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New HP Elitebook 850 G6.

Issue: black screen when booting with the HP Thunderbolt dock G2

Raising the laptop lid doesn't fix the issue, both screens are black.
Seems to occur (more frequently) since the latest docking station firmware upgrade.
Relevant post: https://community.spiceworks.com/topic/2255741-thunderbolt-dock-230w-g2-outboard-monitor-problems
In particular:

Disable Win 10 "Turn on fast startup (recommended)". Can be done via Control Panel or registry ([HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power] "HiberbootEnabled"=dword:00000000)
Update HP Thunderbolt Dock G2 firmware -> already done (through assistant).
Update BIOS -> boot in BIOS, select update BIOS. Current BIOS was 1.5.03 (or something), upgraded to 1.6.

... problem seems to be fixed now.
Let's re-enable the fast startup (maybe was still using an old G2 driver).

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